Guides Collective Inc.
TERMS & CONDITIONS
Last Updated: December 7th
2025
Welcome to Guides Collective Inc.’s platform (the “Platform”).
Through this Platform, Guides Collective Inc., a Delaware corporation (“Guides
Collective” “us” “we” or “our”) offers users (each, a
“Seeker”) the opportunity to connect with psychedelic guides (each, a “Guide”)
for the purposes of seeking out, booking and paying for guided experiences
and/or services (each, a “Session”). These terms & conditions govern
your use of the Platform, whether as a Seeker or as a Guide. If you do not
agree to these terms & conditions, you are not permitted to use the
Platform. By using the Platform, you hereby agree to these terms &
conditions.
Guides Collective does not provide medical or
professional advice. Always consult a qualified healthcare provider for any
medical concerns. By booking a Session on the Platform, the Seeker does not enter into a legal relationship, contractual or otherwise,
with Guides Collective regarding the Session. Guides Collective only acts as an
intermediary between Seekers and Guides. Guides Collective will therefore not
be a party to, and will not be responsible for, the performance of any contract
or commitments made between a Seeker and a Guide.
If you have any questions about these Terms & Conditions please reach out to us at support@guidescollective.com.
1.
Acceptance of Terms
By creating an account as a
“Guide” or a “Seeker” on the Platform, you agree to these Terms &
Conditions (the “Terms”) and our Privacy Policy available at https://seekers.guidescollective.com/privacypolicy
(the “Privacy Policy”) which is hereby incorporated into the Terms by
reference, such that each reference to the Terms shall include the Privacy
Policy. If you do not agree to the Terms, you must not use the Platform and you
must not create or use any Guide or Seeker account on the Platform. Please
review the Privacy Policy for more information on how we treat personal
information you share with us and the circumstances in which such information
is shared.
2.
Creating an Account.
You hereby agree that all
information you provide in creating, maintaining and using an account on the
Platform, whether as a Guide or Seeker, is and will be complete, accurate, and
truthful at all times, and that you shall promptly
update such information if it changes. You hereby represent and warrant that
all information you submit is true, correct, and not misleading. You further
agree to keep your account credentials confidential, not to share or transfer
your login information to any other person, and to be solely responsible for
all activity conducted through your account. Any false or incomplete
information, or any sharing of account access credentials, is a breach of these
Terms and may result in suspension or termination of your account.
3.
Guide Obligations, Representations,
Warranties & Acknowledgements
By
creating and/or utilizing a Guide account on the Platform, you hereby represent
and warrant that:
·
You are at least 21 years
old.
·
All Sessions offered to
Seekers via the Platform will be offered and delivered in compliance with all
applicable laws and regulations, including, but not limited to, all applicable federal,
state and local laws of the United States, and that you have and maintain in
good standing all required training, licenses and/or permits required to
provide such Sessions.
·
You agree and acknowledge
that you are not an employee, contractor, agent, representative or partner of
Guides Collective, but rather a customer and user of the Platform, which
facilitates introductions and payment processing in exchange for the Admin Fee
(as such term is defined in Section 5 below).
·
You will provide the
Sessions in good faith and responsibly and treat each Seeker with dignity,
decency and respect, and will not act fraudulently, negligently or in any way
that could reasonably be foreseen to be harmful to a Seeker or to Guides
Collective or any of its customers or its reputation.
·
You will maintain the
confidentiality and privacy of any Seeker information disclosed to you via the Platform,
not share Seeker information with any other person for any reason, and take
commercially reasonable measures to maintain the security and confidentiality
of Seeker information.
·
With respect to any
person introduced, referred, or otherwise made known to a Guide through the
Platform as a Seeker (each, an “Introduced Seeker”), all fees, payments,
and compensation of any kind for any Sessions, services, or engagements
provided to that Introduced Seeker by the Guide or any affiliate
thereof—whether arranged on or off the Platform and whether occurring now or in
the future—shall be processed exclusively through the Platform’s payment system,
and you will not request, accept, or receive any payment from an Introduced
Seeker outside the Platform. If a Seeker requests to make a payment not on the
Platform, you will promptly report the request to Guides Collective.
·
You will not misrepresent
on the Platform the nature of the services provided via your Sessions and will
not represent your Sessions as medical treatment or use any terms reserved for
licensed medical professionals.
4. Seeker Obligations, Representations, Warranties
& Acknowledgements.
By creating and/or utilizing
a Seeker account on the Platform you hereby hereby represent and warrant that:
·
You are at least 21 years
old.
·
With respect to any Guide
introduced, referred, or otherwise made known to you through the Platform
(each, an “Introduced Guide”), all fees, payments, and compensation of
any kind for any Sessions, services, or engagements provided to you by that
Guide or any affiliate thereof—whether arranged on or off the Platform and
whether occurring now or in the future—shall be processed exclusively through
the Platform’s payment system, and you will not make any payment to an
Introduced Guide outside the Platform. If a Guide requests that you make such
payment outside of the Platform, you will promptly report the request to Guides
Collective.
·
You acknowledge and agree
that the Platform operates solely as a technology service that facilitates
introductions between Guides and Seekers. Guides Collective does not provide,
supervise, direct, control, guarantee, endorse, evaluate or assume responsibility
for any Sessions or other services provided by Guides you may be connected to
via the Platform or for the effectiveness, safety, quality accuracy or
legality, thereof or any result therefrom.
·
You acknowledge and agree
that there is no provider-patient, therapeutic, medical or professional relationship
of any kind created between Seekers and Guides Collective and any such
relationship is formed solely and exclusively between Seekers and Guides.
·
You acknowledge and agree
that Guides are independent third parties and not employees, agents, contractors,
partners or representatives of Guides Collective, and Guides Collective has no
control over how Sessions are performed and does not monitor or regulate
Guides’ activities, other than requiring Guides to consent to these Terms and
collecting feedback from users of the Platform.
5.
Payments & Fees
a.
Payment on Platform. All payments for any Sessions must
be made exclusively through the
Platform’s payment system. Guides and Seekers are strictly
prohibited from arranging or accepting payment for Sessions outside the
Platform.
b.
Payment Processing. Payments are processed through a
third-party payment processor selected by Guides Collective. By using the
Platform, Guides and Seekers authorize Guides Collective and its payment
processor to charge, receive, hold, and disburse
funds on their behalf in connection with the booking and completion of
Sessions. Guides Collective does not itself provide banking, credit card
processing, or money-transmission services; such services are provided by the
applicable third-party processor.
c.
Administration Fee. For
each payment for Session(s) made via the Platform and its third-party payment
processor, Guides Collective shall retain/receive a fee equal to fifteen percent (15%) of the total
price of such Session(s) (the “Admin Fee”). The Admin Fee is deducted
automatically at the time of payment processing.
d.
Disbursement to Practitioner. Following
deduction of the Admin Fee, the remaining balance (the “Guide Payout”)
will be remitted to the Guide in
accordance with the Platform’s payout schedule and subject to any applicable
processing times, compliance checks, or withholding requirements imposed by law
or by the payment processor.
e.
Non-Refundable. Except to the extent required by applicable law, all
payments for Session are non-refundable and Guides Collective has no obligation
to provide refunds or credits once a payment has been made. Guides
Collective may issue refunds, partial refunds, or credits solely at its
discretion in exceptional circumstances. Any such decision shall not create any
obligation to offer similar remedies in the future. Cancellation or rescheduling of Sessions is subject to
each Guide’s individual policy and can be managed directly between Guides and
Seekers.
6.
Content & Conduct
Guides and Seekers are solely responsible for any
content, information, images, text, or materials they upload or submit through
the Platform (“User Content”), and all such User Content must be lawful,
accurate, not misleading, and appropriate. Each Guide and Seeker represents and
warrants that the User Content does not violate any applicable law and does not
contain harmful, unsafe, offensive, or deceptive material. Each Guide and
Seeker further warrants that the User Content does not infringe any copyright,
trademark, privacy, publicity, or other rights of any third party and that such
Guide/Seeker possesses all necessary permissions and rights to share such
content. User Content must not misrepresent qualifications, experience,
identity, medical history, or the nature or efficacy of any services offered. Guides
Collective may, in its sole discretion and without notice, remove or restrict
any User Content or suspend accounts that violate these standards. Each Guide
and Seeker hereby agrees to indemnify and hold Guides Collective harmless from
any claims, losses, or liabilities arising from such Guide’s/Seeker’s User
Content or their breach of this provision. By submitting
User Content, you hereby grant us a non-exclusive, worldwide, royalty-free,
transferable, sublicensable license to use, copy, display, distribute, adapt,
modify, and promote such User Content solely for the purpose of operating,
promoting, and improving the Platform, without any further consent or compensation
required.
7.
Intellectual Property
All
content, design, text, graphics, logos, images, software, and other materials
provided by Guides Collective on or through the Platform, as well as technology
underlying the Platform itself (collectively, “Company IP”) are, as
between Guides Collective and any Guide/Seeker, the exclusive property of
Guides Collective and are protected by copyright, trademark, and other
intellectual property laws. Nothing in these Terms grants any rights to Guides
or Seekers to Company IP.
8.
Disclaimer
THE
PLATFORM IS PROVIDED SOLELY TO FACILITATE
INTRODUCTIONS BETWEEN GUIDES AND SEEKERS. GUIDES COLLECTIVE DOES NOT PROVIDE, SUPERVISE, OR GUARANTEE ANY SESSIONS
OFFERED
BY GUIDES, AND SEEKERS AND GUIDES ACKNOWLEDGE THAT ALL INTERACTIONS AND
SESSIONS ARE CONDUCTED AT THEIR OWN
RISK. EACH SEEKER AND GUIDE HEREBY WAIVES AND RELEASES GUIDES
COLLECTIVE FROM ANY AND ALL CLAIMS, LIABILITIES, OR DAMAGES ARISING FROM OR
RELATED TO THEIR USE OF THE PLATFORM, RELIANCE ON USER CONTENT, OR ENGAGEMENT
WITH GUIDES OR SEEKERS THEY MEET VIA THE PLATFORM, INCLUDING THE RESULTS OR
IMPACT OF ANY SESSION. GUIDES COLLECTIVE MAKES NO WARRANTIES REGARDING THE
ACCURACY, LEGALITY, SAFETY, OR EFFECTIVENESS OF ANY SESSION OR OTHER SERVICES
PROVIDED BY GUIDES. GUIDES AND SEEKERS ARE SOLELY RESPONSIBLE FOR EVALUATING
THE SEEKERS AND GUIDES THEY ARE INTRODUCED TO VIA THE PLATFORM AND MAKING
INDEPENDENT DECISIONS ABOUT WHETHER TO ENTER INTO AN ENGAGEMENT. THE PLATFORM
IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED,
AND GUIDES COLLECTIVE DISCLAIMS, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ALL
WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT.
9.
Indemnification
Each
Guide and Seeker hereby agrees to indemnify, defend, and hold harmless Guides
Collective, its affiliates, officers, directors, employees, and agents (the “Indemnitees”)
from and against any and all claims, liabilities, damages, losses, costs, or
expenses (including reasonable attorneys’ fees) arising out of or related to:
(i) their use of the Platform, (ii) their User Content, (iii) their
interactions with Guides or Seekers, (iv) the results or impact of any Session,
(v) any violation of these Terms, or (vi) any breach of applicable law by
either a Guide or a Seeker, including during or in relation to any Sessions
booked via the Platform. Each Guide further agrees to specifically indemnify
and hold harmless the Indemnitees from and against any and
all claims, liabilities, damages, losses, costs, or expenses (including
reasonable attorneys’ fees) arising out of or related to the Sessions or any
other services provided to Seekers.
10.
Limitation of Liability
To the maximum extent permitted by applicable law:
·
IN NO EVENT WILL GUIDES
COLLECTIVE OR ITS AFFILIATES BE LIABLE TO ANY GUIDE, SEEKER OR ANY THIRD PARTY
FOR: (a) ANY: (i) USE, INTERRUPTION, DELAY, OR INABILITY TO USE THE PLATFORM;
(ii) LOST REVENUES OR PROFITS; (iii) DELAYS, INTERRUPTION, OR LOSS OF SERVICES,
BUSINESS, OR GOODWILL; (iv) LOSS OR CORRUPTION OF DATA; (v) LOSS RESULTING FROM
PLATFORM FAILURE, MALFUNCTION, OR SHUTDOWN; (vi) FAILURE TO ACCURATELY
TRANSFER, READ, OR TRANSMIT INFORMATION; (vii) FAILURE TO UPDATE OR PROVIDE
CORRECT INFORMATION; (viii) BREACHES IN PLATFORM SECURITY; OR (b) ANY
CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES,
IN EACH CASE WHETHER ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, TORT
(INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE
FORESEEABLE AND WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
·
IN NO EVENT WILL THE
COLLECTIVE AGGREGATE LIABILITY OF GUIDES COLLECTIVE AND ITS AFFILIATES, TO ANY
GUIDE OR SEEKER, UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE, EXCEED TWO
TIMES (2X) THE TOTAL AMOUNT RECEIVED BY GUIDES COLLECTIVE AS ADMIN FEES WITH
RESPECT TO SESSIONS BOOKED INVOLVING SUCH GUIDE OR SEEKER, AS APPLICABLE,
DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENTS GIVING
RISE TO THE CLAIM.
11.
Termination of Account
Guides Collective reserves the right, at its sole discretion, to suspend or terminate any
Guide’s or Seeker’s account, access to the Platform, or use of any of Guides
Collective’s services, at any time and for any reason,
including, without limitation: violation of these Terms, infringement of
intellectual property or third-party rights, illegal or harmful activity,
misuse of the Platform, or any conduct we deem, at our discretion,
inappropriate, unsafe, or detrimental to the Platform or its users. You hereby
acknowledge that Guides Collective may exercise this right without prior notice and without liability for any
losses, damages, or inconvenience resulting from such suspension or
termination.
12.
Governing Law; Dispute
Resolution; Waiver of Jury Trial
These Terms and any disputes arising out of or
relating to the Platform or these Terms, shall be governed by and construed in accordance with the laws of
the State of Colorado, without regard to its conflict of law principles. Users
agree that any dispute, claim, or controversy arising from or related to these
Terms or the Platform shall be resolved exclusively in the state or federal courts located in the
State of Colorado and each Guide and Seeker hereby consents to
the personal jurisdiction and
venue of such courts. Guides Collective and each Guide and Seeker hereby waive
any right to a jury trial in any action, proceeding, or counterclaim
arising out of or relating to these Terms or the Platform and any claims
related thereto.
13.
Updates
Guides Collective reserves the right, at its sole discretion, to modify, update, or amend
these Terms at any time. Updated Terms will be posted on the Platform, and
the “Last Updated” date will reflect the most recent revision. Each Guide and
Seeker is responsible for regularly reviewing the Terms to stay informed of any
changes. Continued use of the
Platform after any such changes constitutes acceptance of the updated Terms. If
you do not agree to the updated or amended Terms, you are not permitted to continue
to use or access the Platform.
If you have any questions about these Terms & Conditions please reach out to us at
support@guidescollective.com.